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Dynamics 365 App for Outlook with more than one Mailbox

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Posted on by Community Member Microsoft Employee

Hi,

I would like to know, if Dynamics 365 App for Outlook supports more than one Mailbox.

Business Case:

A Dynamics user has two E-mail Adresses
One E-mail Adress is his primary in Dynamics
Another one is his private
He adds his private E-mail Adress to Outlook -> he has now two mailboxes in Outlook
He would like to track his private e-mails in Dynamics

Will it work? What should be done to get it to work? Enter his privare E-mail Adress as Mail 2 in Dynamics?

Best,

Maris

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