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Microsoft Dynamics AX (Archived)

Prod Route Card Report printing to a default Printer

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Posted on by 314

Hello

I am on AX2012 R3 CU8

Not sure if anyone has faced this.

I clean out the AOD cache.

I am able to print the ProdRoute Card report for the first time to any Printer I choose.

But after that it only prints to the default printer.

Looking at the code in class SRSReportRunController/run

printerInfo = printerHelper.GetPrinterInfo(srsPrintDestSettings.printerName());

// Check if the device is available

if (printerInfo == null)

The first time I run the report the printerInfo is initialized. But the next time on it shows up null.

However all the other reports work fine with the same printer.

Has anyone experienced this with any reports?

Thanks!

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I have the same question (0)
  • Community Member Profile Picture
    on at

    Hi Abby,

    Did you find a solution? We have exactly the same problem :-(

    Regards Torben

  • Community Member Profile Picture
    on at

    Hi again,

    In our case we found out the printers was installed directly on the terminal server. There was no printerserver.

    We installed printerserver service and the printers on the aos and that solved the problem.

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