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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Customer Voice Survey ...
Customer experience | Sales, Customer Insights,...
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Customer Voice Survey Invites stuck in status "Queued"

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Posted on by SaulC-NZ 22

Hi there, 

Have sent just 7 surveys out to 7 contacts from an uplaoded CSV. file and all of them are stuck in status queued, have used customer voice before (around 6 months ago) with the same account and no issues, any ideas as to why this may be happening? Any help is much appreciated. 

  • Suggested answer
    Anupam.khasia Profile Picture
    Anupam.khasia 67 on at
    RE: Customer Voice Survey Invites stuck in status "Queued"

    Hello SaulC-NZ ,

    Is your issue resolved ? If not , can you please through some more insights if you are getting an error or process steps ? 

    Let me know if any questions

    Thanks

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