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Customer experience | Sales, Customer Insights,...

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Customer Voice Survey Invites stuck in status "Queued"

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Posted on by SaulC-NZ

22

Hi there,

Have sent just 7 surveys out to 7 contacts from an uplaoded CSV. file and all of them are stuck in status queued, have used customer voice before (around 6 months ago) with the same account and no issues, any ideas as to why this may be happening? Any help is much appreciated.

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Anupam.khasia 170 on at

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Hello SaulC-NZ ,

Is your issue resolved ? If not , can you please through some more insights if you are getting an error or process steps ?

Let me know if any questions

Thanks

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