Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Business Central forum

Please be aware of the following important note when you are trying to synch data from D365 BC to D365 for Sales

(0) ShareShare
ReportReport
Posted on by

Hello,

Please be aware of the following important information shared by the product group:
https://docs.microsoft.com/en-us/dynamics365/business-central/marketing-integrate-dynamicscrm

Important
Business Central integrates with Dynamics 365 for Sales only. Other applications or solutions within Dynamics 365 that change the standard workflow or data model in Sales, for example Project Service Automation, may break the integration between Business Central and Sales.

When using site https://trials.dynamics.com/ to create a new Dynamics 365 for Sales tenant and your intent is to synchronize ERP data from Dynamics 365 Business Central (or Dynamics NAV OnPrem release), do not select Sales in the box below. Select "None (do not preinstall Apps).
 
4276.Capture.PNG

Categories:
  • Suggested answer
    Marco Mels Profile Picture
    on at
    RE: Please be aware of the following important note when you are trying to synch data from D365 BC to D365 for Sales

    Hello AJ,

    We have not yet figured out all details. We are currently trying to recover one customer system that has not  been able to synch Items for a while now. The error is:

    “'ProductPriceLevel' entity doesn't contain attribute ‘statecode'”

    In the current version of CRM tables there is no field “statecode” in table CRM Productpricelevel. It means we cannot use this field in our code in D365 BC / Dynamics NAV OnPrem releases. Then the error message “'ProductPriceLevel' entity doesn't contain attribute ‘statecode'” could mean that statecode is not filled in the price list line, but it is mandatory, so the insert fails. This only happens if PSA module is present. If PSA module is not present, synch does work beautifully well. Removing PSA module after it is installed and after it is being used as well, is not very easy to be done due to dependencies. That is where we are now.

    We cannot fix the mapping to the not existing field. As you don't see it in the CRM tables we also don't see it. And our code cannot reference to this field because, again, it does not exist. It is not C/AL code that throws this error. In our opinion this error is produced by CRM, where some piece of code expect such a field to exist on attempt to add a new price list line.

    NAV product group / CRM product group are closely working together to figure out what changes are made by the PSA module installer that overrides customization and requires a non existing field to be mandatory populated. Our focus currently is to recover this customer system and to avoid more customers getting into same very bad situation.

  • AJAnsari Profile Picture
    5,754 on at
    RE: Please be aware of the following important note when you are trying to synch data from D365 BC to D365 for Sales

    Hi Marco,

    This is a good tip, but it brings up more questions: we have clients who use various other D365 apps/solutions such as Marketing, Project Service Automation etc. along side Sales in their production environments. Can you clarify details on what workflows or data model changes can impact the native integration solution that connects Business Central to Sales?

    Thank you in advance for your reply.

  • Verified answer
    Marco Mels Profile Picture
    on at
    RE: Please be aware of the following important note when you are trying to synch data from D365 BC to D365 for Sales

    No question, answered.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard > Business Central forum

Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans