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Unexpected Error in LCS Upload to Shared Asset library

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Posted on by 541

Hi,

I have a package that I want to upload to my shared asset library..when I do so I get: "An unexpected error has occurred. Please try again later. If the problem persists contact support for further assistance."

This happens also with packages that I know for sure work (because I've uploaded before)

If I do it from the project asset library however it works.

Any help?

*This post is locked for comments

  • nspiteri Profile Picture
    nspiteri 541 on at
    RE: Unexpected Error in LCS Upload to Shared Asset library

    Hi,

    I can notify now that the issue from Microsoft is fixed.  I managed to upload a file to the Shared Asset Library and, after I contacted Microsoft myself, they told me they have fixed it.

    One issue remains which I am trying to resolve with them at the moment.  Due to this discrepancy and my urgent requirement, I temporarily uploaded my code to a project asset library and deployed it to my test environment.  As it is deployed to the test environment, I cannot remove my temporary asset until I remove my test environment.  I am working with them to see if a solution is possible.  I

    'll update this if I find a solution, if I don't, assume that the only way to fix this would be to delete the environment hosting the temporary upload.

  • nspiteri Profile Picture
    nspiteri 541 on at
    RE: Unexpected Error in LCS Upload to Shared Asset library

    I can confirm that it is now working for me using Shared Asset Library

  • Joan Franch Profile Picture
    Joan Franch 21 on at
    RE: Unexpected Error in LCS Upload to Shared Asset library

    Thanks! I'll try this way.

  • nspiteri Profile Picture
    nspiteri 541 on at
    RE: Unexpected Error in LCS Upload to Shared Asset library

    for now if you want to upload an asset, use the project asset library.  I don't have news yet whether its fixed.

  • Joan Franch Profile Picture
    Joan Franch 21 on at
    RE: Unexpected Error in LCS Upload to Shared Asset library

    I'm getting same error from LCS

  • Verified answer
    nspiteri Profile Picture
    nspiteri 541 on at
    RE: Unexpected Error in LCS Upload to Shared Asset library

    It's confirmed an issue from Microsoft.  They fixed it but it's not in production yet.

    It impacts all users for all items on the shared asset library..so be aware if you are uploading some thing. 

    I will advise later when it's fixed.

  • nspiteri Profile Picture
    nspiteri 541 on at
    RE: Unexpected Error in LCS Upload to Shared Asset library

    Yes I did that already.  I'm waiting for their response but I thought maybe I can get a response faster on the forum.

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,359 Super User 2024 Season 2 on at
    RE: Unexpected Error in LCS Upload to Shared Asset library

    Hi Norbert,

    You can log an incident for Microsoft Support. They are able to see what goes wrong on LCS. Until now I haven't seen issues on the shared asset library.

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