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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Voucher do not balance...
Microsoft Dynamics AX (Archived)

Voucher do not balance for on-account invoice in project accounting.

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Posted on by Yutaka 45

Hi, All

I got an error like below, when I post on-account invoice proposal with sales tax.

The transactions on voucher XXXX do not balance as per M/DD/YYYY. (accounting currency: $$$$$ - reporting currency: $$$$$)

It seems customer summary account (AR) gets correct value (invoice amount + tax amount), but voucher line for sales tax payable is not created.  I checked ledger posting group of sales tax code, but it seems OK.  An sales tax payable ledger account is configured.  I also checked AR parameter, and confirmed 'Ledger and sales tax' section and it has posting profile, which has ledger account for prepayment set.

Do you have any idea?

Thank you for your help.

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I have the same question (0)
  • Yutaka Profile Picture
    Yutaka 45 on at

    I forgot to mention the version.  It's AX 2012, 6.0.1108.670 for both Kernel and Application.   There's no customization on the application.

  • Suggested answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 301,075 Super User 2025 Season 2 on at

    Hi Yutaka,

    Check if all accounts are included within the account structures. Even if you don't have dimensions on a ledger account you should create a account structure with only the main account.

    If above is not your solution:

    What are the values for accounting and reporting currency? Main question: is the reporting currency 0.00?

    How many companies are you using in your environment and do they have separate chart of accounts?

  • Yutaka Profile Picture
    Yutaka 45 on at

    Hi, André,

    Thank you for your response.

    I checked account structures, and all main account are included in one of the account structures.  Accounting and Reporting currency is USD.

    I'm not sure what do  you mean by 'value' for currency, but if it's exchange rate, then I found that is not configured, because we only use USD.

    We have 5 companies (legal entities), including 'DAT', but they don't share CoA.  Actually, other companies are just dummy company, and doesn't have real transaction.

    Regards

    Yutaka

  • Verified answer
    Yutaka Profile Picture
    Yutaka 45 on at

    We opened a case with Microsoft, and they come up with the solution.  Default number sequence for invoice and on-account invoice has same format, and created some conflict.  By changing the number sequence, it is solved.

  • OyvindBerg Profile Picture
    OyvindBerg 25 on at

    Hi, I had a similar problem with Microsoft Dynamics 365 for Finance and Operations (8.1) platform version : Update22.

    The error message was : The transaction on voucer xxx do not balance as per 22.01.2019 (accounting currency -0,01 - reporting currency -0,01)

    The number sequence for project invoices and invoice vouchers are all set to the same continuous sequence. One number in Status list was Free.

    After deleting the free number and running a manual cleanup I was able to post the project invoice.

  • Suggested answer
    Syed Tahseen Hussain Profile Picture
    Syed Tahseen Hussain 30 on at

    I faced the same error while posting an invoice from the project invoice proposal. the number sequence of "Invoice" and "on account invoice" is the same and I found there is one sequence id that is held as unused. I cleared it from the number sequence and posted again work fine.

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