web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Unified Interface add ...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Unified Interface add existing Dashboard from previous solution

(0) ShareShare
ReportReport
Posted on by Vness 129

Hi everyone

could anyone advise how to add/show a customised dashboard in a unified interface App that is currently in our live environment.

I am testing moving to the unified Apps and can display the system dashboards with no issues but any that I have created as a bespoke dashboard shared with users do not show and can not be selected.

Do I have to create them all as new or is there another way to display to users who will need them when we move over.

Any help appreciated

Vanessa

I have the same question (0)
  • Suggested answer
    a33ik Profile Picture
    a33ik 84,331 Most Valuable Professional on at

    Vanessa,

    I'm not sure what issue you experience. As far as I understood you built the personal dashboard and shared it with users.

    If you want to provide access to that dashboard to other users in the same organization - just share it.

    If you want to move dashboard between environments you can use XrmToolBox and Personal Views/Charts/Dashboards plugin I developed.

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,985 Moderator on at

    Hi,

    Can you check if user has Read priv on User Dashboard under core records in security role assigned to the user.

    If found helpful, Please mark my answer verified.

  • Suggested answer
    gisiquei Profile Picture
    gisiquei Microsoft Employee on at

    Hi there, from what I understood the users are not able to access some dashboards in specific apps. If correct I would suggest the followed link :

    docs.microsoft.com/.../configure-interactive-experience-dashboards :

    The following procedure provides the steps to enable the security roles for the interactive experience:

    Open solution explorer.

    Under Components, select Dashboards.

    In the grid, select the dashboard you want and select Enable Security Roles on the task bar.

    In the Assign Security Roles dialog, select the Display only to these selected security roles option and select the roles that you want to enable. Select OK.

    Also, make sure the users have privileges to access the data each dashboard contain

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 184 Super User 2026 Season 1

#2
11manish Profile Picture

11manish 125

#3
CU11031447-0 Profile Picture

CU11031447-0 100

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans
Liquid error: parsing "/globalsearch/?q=Note+that+the+development+build+is+not+optimized.%0D%0A++To+create+a+production+build%2C+run+npm+run+build." - Nested quantifier +.