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power automate send the mail based on the option set value change.

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Posted on by Community Member

Hi All,

I have two field in dcrm Internal Only(Option set) and status reason(Option set). Once Internal only Change Yes or No and Status reason Need To Review then power automate send the mail to the Knowledge are user.

Condition to send the mail.

Internal only -----Yes

Status Reason ------Need To Review then send the mail .

Internal Only ------No

Status Reason ----- Need To Review then send the mail.

Thanks,

Arsahd

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Amit Katariya007 10,409 Super User 2025 Season 2 on at

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You can use normal workflow for this conditions.

If you want to use power automate the you can follow below steps:

1. Create a trigger point which will be "Internal only" and "Status reason" .

2. Send an email to the recipients.

www.crmsoftwareblog.com/.../

natechamberlain.com/.../

Thank you,

Amit katariya

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Suggested answer

Yoshika Suzuki on at

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You can use a workflow to send an email when a particular field is updated.

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