Hi,
we are just integrating the latest CRM updates to the new user interface and are facing difficulties uploading data using excel templates.
we used to have a template for uploading product line items into an opportunity and would upload this xlsx file using the import data function, with no issues.
in the new interface we cannot import an xlsx file. We can only see the XML or CSV import under ‘import from excel’. If I try and save my excel table as an XML table and import it, I need to map the columns, however at this opportunity level I cannot see the individual columns for product line items. So cannot map this.
Is there an updated workflow to achieve this? Or can anyone suggest any work arounds?
I can still access this import data function using the old interface but I do not know when this will be retired.