Which is best way to cancel the partial invoiced SO from POS

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Posted on by Dictator_1

Hi Folks

If we create a sales order in point of sales with 2 lines as ship to customer address. Suppose customer want to cancel the order before shipment, So cancel order is possible in POS and it shows how much deposit paid by customer and successfully order is cancelled and deposit is refunded.

Suppose if any one of the lines is delivered and got invoiced, now customer wants to cancel the second line due to not meeting the expected delivery date. Now we have only option to reject the shipment from order fulfillment, but it does not show the deposit paid by the customer. So cashier does not know how much deposit to be refund for the reject line.

Any solution for this scenario?

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Point-of-sale Functionality

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