Set calendar to apply work hours template not working

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Posted on by huzefa85

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Hi all,

I am trying to use the out to the box feature to set calendar for multiple resources using the 'Set calendar' button and selecting a work hour template.

On my dev environment, I get the following error - "Resource not found for the segment 'msdyn_applyworktemplateforresources"

However, it works fine on my vanilla environment.

On analysing the network traces from browser, I can see that there is a POST api call made to https://<environment url>/api/data/v9.0/msdyn_applyworktemplateforresources
This call has different responses on both environments.
On dev - 404 {"error":{"code":"0x8006088a","message":"Resource not found for the segment 'msdyn_applyworktemplateforresources'."}}
On vanilla - 204

My guess is something is missing on the dev environment but I cannot pin point what exactly it is. I've tried comparing the oob solutions in both environments and their version numbers and they look the same.

Can someone help please

Thanks.

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Found the solution.

There is an out of the box action 'Resource Scheduling - Apply work template for resources' that was deactivated.

Activating it fixed the issue.

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