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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / The bank document stat...
Finance | Project Operations, Human Resources, ...
Suggested Answer

The bank document status cannot be changes-Posted cheque -payment reverse in D365

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Posted on by NDingankar22 515

Hi,

I have a transaction where the user said that it was accidentally posted.

I tried to reverse the payment reversal by going to check(cash and bank accunt managmenet--Payment revresal)---It throws and error saying the bank document status cannot be changed.

Any idea as how to reverse the cheque in D365 and what this error is about

the bank statment shows as Paid.

How to reverse a posted bank transaction in D265

I have the same question (0)
  • WillWU Profile Picture
    WillWU 22,361 on at

    Please wait for the help from functional consultants.

  • Suggested answer
    Magno Pereira Profile Picture
    Magno Pereira 2,435 Moderator on at

    Hi NDingankar,

    What do you have configured in the cash and bank parameters for reversals?

    pastedimage1652781851411v2.png

    Can you share how did you post the payment - with the check number field available?

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