Hello there, I came to all of yours with my new ghost in the system, we find some accounts where the owner was Updated (not assigned) by a user we have only to trigger workflows or plugins. The funny part is the update was triggered on behalf of this user by a normal user, for me this means we have an Workflow or an Plugin to update the Owner of the account that runs with this user and the normal user do an action to trigger the Workflow/Plugin, however we do not have anything in our system that only update the owner of the Account, I already verify the system active workflows, the registered plugins and the steps, I even check the system jobs and the plugin-trace and didn't fine any clue about how this happens.
looks like this is only happening with certain specific users, not with all of them.
Do you have other idea about how I can identify the origin of this changes?
Could be this related to the Outlook plugin? maybe the user have in his local database (off-line) that the account is owned by x user and when he is only is sending the request to update the owner in CRM? but if that is the case why was did it on behalf of the user we have only for the Workflows and Plugins?
Could be this be an issue in the version 8.2.15.2?
Looking forward to hear about your ideas soon
Thank you
