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Vendor open transaction settlement (AX 2009)

Posted on by 105

One of the vendors where I find this matter:

  1. Here it’s the open transaction:

pastedimage1594726258130v2.png

Want to settle the 4th line with 3rd line.

pastedimage1594727148802v3.png

But when I back to open items in vendor transactions, I see below matter:

pastedimage1594727235616v4.png

In amount balance shows 19,955,000 which is wrong ,the correct number will be 15,500,000 (20,000,000-4,500,000) as seen in 2nd screen shot under field "Marker total".

Can someone please advise what is happening or how it can be resolved?

  • Verified answer
    Dynamics.com Profile Picture
    Dynamics.com 105 on at
    RE: Vendor open transaction settlement (AX 2009)

    Here is my observation on the subject issue

    pastedimage1596286079541v1.png

    pastedimage1596286115339v2.pngI

     think this can be closed now.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Vendor open transaction settlement (AX 2009)

    Hello Chandra,

    Did you have a discussion with a technical expert already about this interesting (corrupt?!) record or display in the form?

    Would be great if you could keep us updated on this issue and share your findings with the community in case other members run into similar problems and need some ideas how to approach them.

    Many thanks and best regards,

    Ludwig

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Vendor open transaction settlement (AX 2009)

    Hi,

    I would recommend that you let have a developer taking a look at this record.

    In a demo/test environment you can try unsettling and resettling both amounts and verify what happens to the balance shown in your last screen.

    In your live system I would not do this without having talked to a developer to ensure that this unsettling and resettling does not make things worse.

    Best regards,

    Ludwig

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