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AX Retail POS Report error occurred "There are no report defined for POS"

Posted on by 35

AX Retail POS not able to generate report from cashier task->X Y Report->View Report. Error message: There are no report defined for POS" error occurs.

Event viewer report:

Error occurs: System.NullReferenceException: Object reference not set to an instance of an object.
at Microsoft.Dynamics.Retail.Pos.Interaction.WinFormsTouch.ReportForm.gridView1_RowStyle(Object sender, RowStyleEventArgs e)
at DevExpress.XtraGrid.Views.Grid.GridView.RaiseGetRowStyle(Int32 rowHandle, GridRowCellState state, AppearanceObject appearance, Boolean& highPriority)
at DevExpress.XtraGrid.Views.Grid.ViewInfo.GridViewInfo.GetRowMixAppearances(GridCellInfo cellInfo, GridRowCellState state, GridRowInfo bi, AppearanceObjectEx column, AppearanceObject focusedCell, AppearanceObjectEx conditionCell)
at DevExpress.XtraGrid.Views.Grid.ViewInfo.GridViewInfo.UpdateRowAppearanceCore(GridRowInfo ri)
at DevExpress.XtraGrid.Views.Grid.ViewInfo.GridViewInfo.UpdateRowAppearance(GridRowInfo ri, Boolean always)
at DevExpress.XtraGrid.Views.Grid.ViewInfo.GridViewInfo.CalcGroupRowHeight()
at DevExpress.XtraGrid.Views.Grid.ViewInfo.GridViewInfo.CalcRectsConstants()
at DevExpress.XtraGrid.Views.Grid.ViewInfo.GridViewInfo.CalcRects(Rectangle bounds, Boolean partital)
at DevExpress.XtraGrid.Views.Grid.ViewInfo.GridViewInfo.Calc(Graphics g, Rectangle bounds)
at DevExpress.XtraGrid.Views.Base.ColumnView.DoInternalLayout()
at DevExpress.XtraGrid.Views.Base.ColumnView.CalculateLayout()
at DevExpress.XtraGrid.Views.Grid.GridView.LayoutChanged()
at DevExpress.XtraGrid.Views.Base.BaseView.EndUpdateCore(Boolean synchronized)
at DevExpress.XtraGrid.GridControl.EndUpdate(Boolean synchronized).

Categories:
  • Juliet Zhu Profile Picture
    Juliet Zhu on at
    RE: AX Retail POS Report error occurred "There are no report defined for POS"

    Hi Adil,

    Above logs might not help here. You may refer to this blog (POS section) and see if there's more details in EPOS logs.

    cloudblogs.microsoft.com/.../

    If it still doesn't help, you may open a ticket with support team to check your environment together.

    Thank you for using Microsoft Dynamics Communities,

    Juliet Zhu

    SR SUPPORT ENG

    Microsoft Dynamics AX / Dynamics 365 Commerce

    If my information answers your question please click 'Yes' against "Did this answer your question?" to help other community members.

  • Adil_aat Profile Picture
    Adil_aat 35 on at
    RE: AX Retail POS Report error occurred "There are no report defined for POS"

    Hey Juliet Zhu,

    Thanks for your great reply and advice.

    As per your instruction I check for the previous events, Following are the other events.

    The description for Event ID 133 from source Report Server cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event:

    c:\program files\microsoft sql server\msrs12.mssqlserver\reporting services\reportserver\web.config

    Also

    Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

    DETAIL -
    1 user registry handles leaked from \Registry\User\S-1-5-80-2885764129-887777008-271615777-1616004480-2722851051:
    Process 6224 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-80-2885764129-887777008-271615777-1616004480-2722851051

    These are the two events occurred before. Also for your information am getting same error for all the POS  and all the syncing services are running well.

    Thank you

    Regards

    Adil

  • Juliet Zhu Profile Picture
    Juliet Zhu on at
    RE: AX Retail POS Report error occurred "There are no report defined for POS"

    Hi ABDUL ADIL,

    This error literally says POS couldn't find report definition. Given that X/Z reports are dynamically created during run time, and this error doesn't say much why the report wasn't load, you need to trace back to previous events and look for more details what happened before this error. If it's a customized EPOS, please double check if anything wrong with your EOD solution.

    Hope it helps.

    Thank you for using Microsoft Dynamics Communities,

    Juliet Zhu

    SR SUPPORT ENG

    Microsoft Dynamics AX / Dynamics 365 Commerce

    If my information answers your question please click 'Yes' against "Did this answer your question?" to help other community members. 

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