Dear Jana
I want to assure you that I am not 'going really fast' and I slowed down at the required points.
So let me explain my steps just before I crashed. I clicked on the screen that I want to open, then almost in slow motion I clicked f3 on the keyboard and then I wait for about a minute or so with both hands off the keyboard. Then a screen pops up stating that it stopped working. The PV list does not even come up for me to do a search.
On the pop up screen I clicked for further details and I get the following from one of the screen that crashes. Maybe the below might help further. It is as follows:
Problem event name - CLR20r3
Problem signature 1 - 1001000 exe
Problem signature 2 - 10.1.21108.0
Problem signature 3 - 5be4bb5a
Problem signature 4 - mscorlib
Problem signature 5 - 4.0.30319.34014
Problem signature 6 - 52e0b679
Problem signature 7 - 2bce
Problem signature 8 - 17
Could you assist further?
Thanks for the response.