Hello,
I have spotted that some of the Business Rules we have set up look like they want to be using a combination or OR and AND within the same Condition box, of course my thinking is that will not work... A field is repeated using AND conditions but with a different answer in it. Am I correct in assuming this will not work? As this is an AND condition a value cannot be A and B it must be either. Please see scenario below with one of the repeat fields. Please note I have changed some of the words as to not breach any data but the theory is the same!
This is the condition field, set to use the AND operator
Example:
IF
Service Area = Apples
AND
Colour = Red
AND
Queue does not = Greengrocers
AND
Queue does not = Supermarket
CLEAR
Queue field
SET value of Queue = Market
As the check for Queue is used multiple times the Business Rule will get confused as the Queue cannot = Greengrocers AND Supermarket, it must be one or the other.
Does this break the Business Rule or is it in fact a sneaky way to get around the BR being limited to choosing the one operator as AND / OR. I have a feeling it means the BR will not work effectively.
Thank you
