One of my customer remotes into a server to run GP - We have one user who gets multiple errors like below - If we log out of GP and do a %TEMP% and delete what temp files we can then it works for a few days then starts happening again, we delete the temp files again, works for a while then happens again. Today I had them remove her profile and log back in and it happened again - any thoughts would be helpful
Unhandled script exception... illegal address for field form name in script Remove from table, SCRIPT TERMINATED>
By "remotes into a server", do you mean they are using Remote Desktop (terminal server) to connect to the GP client on the remote server? (If they are launching GP from their local desktop, they would be in an unsupported configuration.)
Are the users who are not having issues connecting in the same manner to the same server with the same network connection?
If it is truly one user in one supported configuration, monitoring the network traffic is likely the next troubleshooting
step. (We had a client recently do this and traced it back to antivirus, even after excluding all the items noted in the Learn document above. Their IT person was able to resolve it through a support case with the antivirus provider.)
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