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Customer experience | Sales, Customer Insights,...
Answered

Couldn't export invites. Please try again. - Anyone else having issues?

Posted on by 20

Starting yesterday, I cannot export any invites.
The export appears to start ...shows some % progress...and then fails with the error: 
Couldn't export invites.
Please try again.

This is occurring on all my surveys.  In chrome and Edge browsers.

Any one else having this issue or any thoughts on what might be occurring??

  • Verified answer
    Rik Roy Profile Picture
    Rik Roy on at
    RE: Couldn't export invites. Please try again. - Anyone else having issues?

    You can go to ms.portal.azure.com and click on Tenant properties. Alternatively, if you could mail with the issue description and the respective survey URLs to CustomerVoice@microsoft.com, that also works

  • BobBiros Profile Picture
    BobBiros 20 on at
    RE: Couldn't export invites. Please try again. - Anyone else having issues?

    How do I find my tenant ID?

  • Suggested answer
    Rik Roy Profile Picture
    Rik Roy on at
    RE: Couldn't export invites. Please try again. - Anyone else having issues?

    Hi Bob, Can you please drop note to CustomerVoice@microsoft .com with the issue details, your tenant ID and the form IDs for the surveys where this is failing? We will look into the issue.

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