web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Answered

Bulk Update Workflow User Account

(0) ShareShare
ReportReport
Posted on by 5

Hello!

I need to update a few hundred workflows in Dynamics 365 Customer Service online to run under a new service account. I was planning to use the Bulk Data Updater in Xrmtoolbox for this. Where would I find the entity + attribute that contains the current user account that's running the workflows?

Thank you,

Christopher Miller

I have the same question (0)
  • Suggested answer
    Amit Katariya007 Profile Picture
    10,409 Super User 2025 Season 2 on at

    Do you mean by the owner of the workflow?

  • Christopher Miller Profile Picture
    5 on at

    Yes sir, the attribute is named "Owner"

  • Verified answer
    Amit Katariya007 Profile Picture
    10,409 Super User 2025 Season 2 on at

    You can follow below Thread which also had same requirement.

    https://fredrikengseth.medium.com/how-to-bulk-change-owner-of-workflows-and-power-automate-flows-using-advanced-find-in-dynamics-365-1c926b7cd593

    Thank you,

    Amit Katariya

  • Christopher Miller Profile Picture
    5 on at

    Did you link the thread? I don't see it.

  • Suggested answer
    Amit Katariya007 Profile Picture
    10,409 Super User 2025 Season 2 on at

    check now

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 45 Super User 2025 Season 2

#2
Daniyal Khaleel Profile Picture

Daniyal Khaleel 27 Most Valuable Professional

#3
Soundari Profile Picture

Soundari 15

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans