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Service | Customer Service, Contact Center, Fie...
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Bulk Update Workflow User Account

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Posted on by 5

Hello!

I need to update a few hundred workflows in Dynamics 365 Customer Service online to run under a new service account. I was planning to use the Bulk Data Updater in Xrmtoolbox for this. Where would I find the entity + attribute that contains the current user account that's running the workflows?

Thank you,

Christopher Miller

  • Suggested answer
    Amit Katariya007 Profile Picture
    10,409 Super User 2025 Season 1 on at
    RE: Bulk Update Workflow User Account

    check now

  • Christopher Miller Profile Picture
    5 on at
    RE: Bulk Update Workflow User Account

    Did you link the thread? I don't see it.

  • Verified answer
    Amit Katariya007 Profile Picture
    10,409 Super User 2025 Season 1 on at
    RE: Bulk Update Workflow User Account

    You can follow below Thread which also had same requirement.

    https://fredrikengseth.medium.com/how-to-bulk-change-owner-of-workflows-and-power-automate-flows-using-advanced-find-in-dynamics-365-1c926b7cd593

    Thank you,

    Amit Katariya

  • Christopher Miller Profile Picture
    5 on at
    RE: Bulk Update Workflow User Account

    Yes sir, the attribute is named "Owner"

  • Suggested answer
    Amit Katariya007 Profile Picture
    10,409 Super User 2025 Season 1 on at
    RE: Bulk Update Workflow User Account

    Do you mean by the owner of the workflow?

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