GP 2013 Fix Asset feature upgradation problem

(0) Share

Report

Posted on by Community Member

I upgraded GP from 2010 to 2013 successfully and running it properly. During this up-gradation I was not upgraded fixed Asset feature along-with analytical accounting. Now I am going to upgrade these features but system shows version error. (Failure encountered ON 5/13/2014 at 4:46:56 PM. Error: Product 309 does not support upgrading from version 11.0.1734.) Muhammad Usman

*This post is locked for comments

I have the same question (0)

All responses (10)

Answers (0)

Sort by

Community Member on at

Like (0)

Report
Copy link

Link copied!

Hi Farukh,

Please find the community forum link that may assist you to fix the above issue.

community.dynamics.com/.../90611.aspx

community.dynamics.com/.../238585.aspx

Was this reply helpful? Yes No
Suggested answer

Tom Mathew 1,750 on at

Like (0)

Report
Copy link

Link copied!

check the table DU000020 for the prodid = 309 and compare the major & minor versions with the others

Was this reply helpful? Yes No
Suggested answer

soma 24,410 on at

Like (0)

Report
Copy link

Link copied!

Please verify the upgrade path for dynamics GP 2010 to GP 2013 from the below links.

community.dynamics.com/.../microsoft-dynamics-gp-2013-upgrade-paths-_2d00_-gp_2c00_-windows_2c00_-sql-server.aspx

community.dynamics.com/.../upgrade-paths-to-microsoft-dynamics-gp-2013.aspx

Hope this helps!!!

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report
Copy link

Link copied!

i have check the table DU000020 shows 11.0.1734 as discussed with my error.

Was this reply helpful? Yes No
Tom Mathew 1,750 on at

Like (0)

Report
Copy link

Link copied!

Please run the recommended service pack first and then run the utilities so that it will pick the correct version from there

Was this reply helpful? Yes No
soma 24,410 on at

Like (0)

Report
Copy link

Link copied!

Click the below link to download & install the required service pack with hot fix for upgrading to GP 2013.

corp.sts.microsoft.com/.../ls

Hope this helps!!!

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report
Copy link

Link copied!

Please let me know recommended service pack for this error?

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report
Copy link

Link copied!

Dear Soma I have updated your recommended hotfix KB2934799.But error is still there.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report
Copy link

Link copied!

Dear nataraj,

As per your referred links were already updated. But problem is still there.

Kindly help.

Was this reply helpful? Yes No
Jonathan Fear Microsoft Employee on at

Like (0)

Report
Copy link

Link copied!

The error is telling you exactly what the issue is. FA is on build 11.00.1734 which is SP2 for GP 2010. As others noted you cannot upgrade to GP 2013 from GP 2010 SP2 as you have to be on 2011 Payroll Year End update or later which is 11.00.1860. This means you have to redo your upgrade or start over in those two modules.

Was this reply helpful? Yes No