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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / GP 2013 Fix Asset feat...
Microsoft Dynamics GP (Archived)

GP 2013 Fix Asset feature upgradation problem

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Posted on by Community Member
I upgraded GP from 2010 to 2013 successfully and running it properly. During this up-gradation I was not upgraded fixed Asset feature along-with analytical accounting. Now I am going to upgrade these features but system shows version error. (Failure encountered ON 5/13/2014 at 4:46:56 PM. Error: Product 309 does not support upgrading from version 11.0.1734.) Muhammad Usman

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  • Community Member Profile Picture
    Community Member on at

    Hi Farukh,

    Please find the community forum link that may assist you to fix the above issue.

    community.dynamics.com/.../90611.aspx

    community.dynamics.com/.../238585.aspx

  • Suggested answer
    Tom Mathew Profile Picture
    Tom Mathew 1,750 on at

    check the table DU000020 for the prodid = 309 and compare the major & minor versions with the others

  • Suggested answer
    soma Profile Picture
    soma 24,410 on at

    Please verify the upgrade path for dynamics GP 2010 to GP 2013 from the below links.

    community.dynamics.com/.../microsoft-dynamics-gp-2013-upgrade-paths-_2d00_-gp_2c00_-windows_2c00_-sql-server.aspx

    community.dynamics.com/.../upgrade-paths-to-microsoft-dynamics-gp-2013.aspx

    Hope this helps!!!

  • Community Member Profile Picture
    Community Member on at

    i have check the table DU000020 shows 11.0.1734 as discussed with my error.

  • Tom Mathew Profile Picture
    Tom Mathew 1,750 on at

    Please run the recommended service pack first and then run the utilities so that it will pick the correct version from there

  • soma Profile Picture
    soma 24,410 on at

    Click the below link to download & install the required service pack with hot fix for upgrading to GP 2013.

    corp.sts.microsoft.com/.../ls

    Hope this helps!!!

  • Community Member Profile Picture
    Community Member on at

    Please let me know recommended service pack for this error?

  • Community Member Profile Picture
    Community Member on at

    Dear Soma I have updated your recommended hotfix KB2934799.But error is still there.

  • Community Member Profile Picture
    Community Member on at

    Dear nataraj,

    As per your referred links were already updated. But problem is still there.

    Kindly help.

  • Jonathan Fear Profile Picture
    Jonathan Fear Microsoft Employee on at

    The error is telling you exactly what the issue is. FA is on build 11.00.1734 which is SP2 for GP 2010. As others noted you cannot upgrade to GP 2013 from GP 2010 SP2 as you have to be on 2011 Payroll Year End update or later which is 11.00.1860. This means you have to redo your upgrade or start over in those two modules.

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