Unable to login

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Posted on by aaron.i

Two accounts are unable to login, it appears the update to Business Central is finally going through, but then we encounter this error message in the screen cap.

We've attempted clearing internet cache which did not work.

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Marsyaz 10 on at

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RE: Unable to login

i dont know if my opinion can help you or not.

1-try to change your wifi,try any others hotspot or what. OR

2-if you have server that relate to your wifi, restart your server.
aaron.i on at

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RE: Unable to login

Marco, tried that method and it just loops us back to F&O. Thank you for the suggestion though.
aaron.i on at

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RE: Unable to login

No, Dynamics support had to revert our upgrade due to the login issue. We are still on F&O, very disappointing as it has been over 2 weeks since the promised April 2nd update.
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Marco Mels on at

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RE: Unable to login

You may want to try the following, add ?company=<<companyname>> behind the url you use to logon to Business Central.

E.g.:
https : // businesscentral . dynamics . com / <<GUID>>/ ? company= CRONUS %20 NL

To logon directly to My Company:
https : // businesscentral . dynamics . com / <<GUID>> / ? company= My % 20 Company

NOTE: added spaces to avoid this message is being marked as spam.
Community Member on at

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RE: Unable to login

Were you able to get it up an running on the new Business Central version interface?

Ours was doing the same thing, but now its back to the regular F&O interface.
rcboiler 1,150 on at

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RE: Unable to login

Try connecting directly using the URL and not your Dynamics option through your O365 portal.
aaron.i on at

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RE: Unable to login

We had to contact a Dynamics Engineer, we're up and running now.
Bart Vanhommerig on at

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RE: Unable to login

I'm having the exact same problem. Did you manage to fix this?
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Stefano Demiliani 37,166 Most Valuable Professional on at

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RE: Unable to login

It could be a temporary tenant-related problem. Other tenants are working. Wait a bit and then report the issue here if it persists.