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Microsoft Dynamics AX (Archived)

Dynamics AX2009; Excel crash

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Posted on by 105

When using the inventory on hand and the export to Excel functionality in AX2009 the AX crashes.
AX version is 5.0.1500.3761. I tried to enable the Windows 7 functionality with compatibility mode, didnt help. Any ideas?

The error that occurs is the following:

Logboeknaam:   Application
Bron:          Application Error
Datum:         30-10-2012 11:02:34
Gebeurtenis-id:1000
Taakcategorie: (100)
Niveau:        Fout
Trefwoorden:   Klassiek
Gebruiker:     n.v.t.
Computer:      customers04.customer.local
Beschrijving:
application name with error: Ax32.exe, versie: 5.0.1500.3761, tijdstempel: 0x4cd58bc2
module name with errror : ntdll.dll, versie: 6.1.7601.17725, tijdstempel: 0x4ec49b8f
Uitzonderingscode: 0xc0000374
Foutoffset: 0x000ce6c3
Id van proces met fout: 0x1f88
Starttijd van toepassing met fout: 0x01cdb6724dfd1953
application with error C:\Program Files (x86)\Microsoft Dynamics AX\50\Client\Bin\Ax32.exe
module errror path C:\Windows\SysWOW64\ntdll.dll
Rapport-id: ec76816b-2278-11e2-94d2-00155d0b0b2a
Gebeurtenis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-10-30T10:02:34.000000000Z" />
    <EventRecordID>222156</EventRecordID>
    <Channel>Application</Channel>
    <Computer>customers04.customer.local</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Ax32.exe</Data>
    <Data>5.0.1500.3761</Data>
    <Data>4cd58bc2</Data>
    <Data>ntdll.dll</Data>
    <Data>6.1.7601.17725</Data>
    <Data>4ec49b8f</Data>
    <Data>c0000374</Data>
    <Data>000ce6c3</Data>
    <Data>1f88</Data>
    <Data>01cdb6724dfd1953</Data>
    <Data>C:\Program Files (x86)\Microsoft Dynamics AX\50\Client\Bin\Ax32.exe</Data>
    <Data>C:\Windows\SysWOW64\ntdll.dll</Data>
    <Data>ec76816b-2278-11e2-94d2-00155d0b0b2a</Data>
  </EventData>
</Event>

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I have the same question (0)
  • Community Member Profile Picture
    on at

    Do you have any special characters in the Customer Name or other fields?   XML guards special characters and keywords.     Do a filter on the most simpliest customer and retry the export.

    Jim Hummer

    http://www.solverusa.com

    BI360

  • Jerome! Profile Picture
    105 on at

    The on hand inventory does not contain customers.  I have checked the item names and only a dash is in between. Do you know of that could lead to errors? Meanwhile I will tell the customer to try this

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