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Greetings!
I'm helping a customer do an integration between Sales > CDS > Ops. We are dealing with custom data entities here. Now, the integration works well and whenever I create a record in Sales, it will synchronize with CDS and Ops. All good.
The problem comes, when in Ops, i have some additional logic written in pre and post event handlers and the code written in those event handlers doesn't trigger. Is this a limitation or a bug with CDS that it doesn't understand or respects the event handlers in Ops? Has anyone faced thiss issue? I though this should have been taken care of as part of the out of the box integration.
Also, I have delved into the Propsect to Cash templates, supplied by Microsoft and have found that in Ops in AOT, I can see CDS related specific data entities for e.g. say smmContactPerson and also there is a Test Class for each of the entity used in Prospect to Cash. However, I'm not able to see the code for the class in VS (AOT). Do we have to do anything special when we are writing custom entities for the intergration between Sales > CDS > Ops
Please note when I use Flow, the event handlers work perfectly and I can also debug through the whole code. Even, with Excel add-in, there's no issues with the event handlers in ops. It's just with CDS they don't get triggered.
Also, lastly , i want to know is there a release date for the bi-directional integration between Sales and Ops via CDS?
Cheers,
Dilip
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