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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / System Jobs Error
Microsoft Dynamics CRM (Archived)

System Jobs Error

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"System Jobs Error: The selected system job could not be resumed. The status of this system job may have changed. Refresh the systems jobs to see if resuming still applies."

Hello, does anyone know what would cause the above error when opening a Duplicate detection job?

Thanks

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  • mscrmba Profile Picture
    mscrmba on at

    Did you look in Settings>System Jobs to see what it said there?

    Just a guess:

    Was someone in the process of editing your duplicate detection parameters?

  • Community Member Profile Picture
    Community Member on at

    "No System Job records are available in this view."

    I don't think anyone else was editing at the time.

  • mscrmba Profile Picture
    mscrmba on at

    Hi Jeremy - what security role are you logged in as?

  • Community Member Profile Picture
    Community Member on at

    I'm not sure, but I don't have full admin access.

  • mscrmba Profile Picture
    mscrmba on at

    Maybe see if you can get your Systems Admin to take a look at the System Jobs page.  

    Did it just happen the one time?

  • Community Member Profile Picture
    Community Member on at

    Here ya go, this is what we see:

    Bulk Detect Duplicate Limit Exceeded. The Bulk Duplicate Detection job cannot detect more than 5000 duplicates. Please review your duplicate rules or resolve existing duplicates and rerun the job

    Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=6.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Bulk Detect Duplicate Limit Exceeded. The Bulk Duplicate Detection job cannot detect more than 5000 duplicates. Please review your duplicate rules or resolve existing duplicates and rerun the jobDetail:

    <OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance&quot; xmlns="schemas.microsoft.com/.../Contracts&quot;>

     <ErrorCode>-2147214843</ErrorCode>

     <ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic&quot; />

     <Message>Bulk Detect Duplicate Limit Exceeded. The Bulk Duplicate Detection job cannot detect more than 5000 duplicates. Please review your duplicate rules or resolve existing duplicates and rerun the job</Message>

     <Timestamp>2015-04-21T19:01:52.6121485Z</Timestamp>

     <InnerFault i:nil="true" />

     <TraceText i:nil="true" />

    </OrganizationServiceFault>

  • Suggested answer
    mscrmba Profile Picture
    mscrmba on at

    OK - you need to look at/change your duplication rules - the data you entered managed to find more than 5000 potential duplicates and so the job fell over...

  • Suggested answer
    Morne Wolfaardt Profile Picture
    Morne Wolfaardt on at

    I would suggest that you change your duplicate detection rules, or maybe add a date range, so that you can run it in batches.

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