Hello,
I use CRM 2015 and have the mscrm addons document core pack which we use for merging data in an opportunity into a quote form in Word to send to a customer. There 'was' a button on the opportunity page that when pressed executed the process and a pop up comes up, you pick the template you want and Word opens with the merged quote form completed.
A few weeks ago I went into Word and into the www.mscrm-addons.com tab to edit some small print on the Word template. On saving the changes, Word crashed and the www.mscrm-addons.com was disabled and wouldn't enable again. After much uninstalling/installing, that was resolved but at the same time as this happend, the button on the opportunity page also vanished (for all users).
So we now have no way in CRM on the opportunity page to execute the merge to the quote form. Nothing has been touched in CRM and the setup, it seems to be totally linked to the crash of Word when editing the template.
Having done extensive searching, i cant really find anything match or a solution. Does anyone with knowledge of how this works have any suggestions or pointers of what I can look at to try and get the button back. The included screenshot has a yellow mark where the button was called 'quote'
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