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Customer experience | Sales, Customer Insights,...
Answered

Unified Interface vs Navigation

Posted on by 690

Good Morning,

My organization's CRM is enabled to use the Unified Interface,

For this reason, I placed in the navigation tab of the form the option for Background Processes, but when I am inside the form in Related it does not appear, what can it be?

Thank you

  • Suggested answer
    Henry J. Profile Picture
    Henry J. 5,237 on at
    RE: Unified Interface vs Navigation

    For South America customers (crm2) this should be deployed during the weekend of Friday 6 November.

    As far as I know this won't cover Flow runs (I think think they're stored as System Jobs in CDS).

  • Fubar Profile Picture
    Fubar 2,752 on at
    RE: Unified Interface vs Navigation

    @Henry have been needing this back for so long... Do you know if it will also show Flow/Automate (as this is also currently a big hole)?

  • RE: Unified Interface vs Navigation

    Hi,

    Is American Latina

  • Henry J. Profile Picture
    Henry J. 5,237 on at
    RE: Unified Interface vs Navigation

    Hi Ricardo,

    I don’t think there is. What region is your environment in, crm#?

    Henry

  • RE: Unified Interface vs Navigation

    Hello Henry,

    How are you?

    Thanks for the feedback, is there a page where I can follow the roll out publication for my region?

    I know it will take a few weeks, but will it be this year?

    Regards

  • Suggested answer
    Henry J. Profile Picture
    Henry J. 5,237 on at
    RE: Unified Interface vs Navigation

    Hello Ricardo,

    For your information, this feature will be coming to Unified Interface shortly, starting to roll out with 9.1.0.25205 - Service Update 252 (it will take multiple weeks to get to each region).

    pastedimage1603902249349v3.png

    Henry

  • Verified answer
    Bipin D365 Profile Picture
    Bipin D365 28,964 Super User 2024 Season 1 on at
    RE: Unified Interface vs Navigation

    Hi,

    Workaround is mentioned in below link to be able to see background process history on form on UCI.

    crmtipoftheday.com/.../

    If found helpful, Please mark my answer verified.

  • Suggested answer
    RE: Unified Interface vs Navigation

    Hi Partner

    Background Processes are  still not available in UCI. For now you can use Advanced find and legacy settings to access Processes.  its in the roadmap to bring the processes in UCI

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