Announcements
No record found.
An recommendations on filtering SPAM getting through the Pre-chat survey questionnaire to live agents?
Hi
If you don’t want to use the chat widget sdk and develop a recaptcha, then you could add a mandatory optionset or other question that would technically make it difficult for spam robots to complete the survey.
mox
Thank you for your quick reply. Appreciate it. Have you seen any good articles/samples on developing the recaptcha?
There is plenty out there. I habe used both Microsoft and google recaptcha.
docs.microsoft.com/.../using-a-catpcha-to-prevent-automated-programs-bots-from-using-your-aspnet-web-site
Great! Thank you.
You are welcome. Don't forget to mark the answer if you find it helpful.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to our community stars!
Expanding mentorship, skilling, and AI innovation
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Daniyal Khaleel 60 Most Valuable Professional
11manish 23 Super User 2026 Season 2
Travis South 14
