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i getting this message while we login with field service mobile aap

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Posted on by unbeatable 365

pastedimage1625811775741v1.png

Any help would be appreciated

  • Ali Khan Profile Picture
    Ali Khan 1,380 on at
    RE: i getting this message while we login with field service mobile aap

    You might be in a non-prod environment. Did you try @Dat Tieu's solution to allow 'non-production apps'?

  • Dat Tieu Profile Picture
    Dat Tieu on at
    RE: i getting this message while we login with field service mobile aap

    If you use a system admin user, you should have access to the FSM App Module already.

    In the mobile app, click on the hamburger menu > then enable/disable "Show non-production apps" depending on if your environment is inProduction or Sandbox mode. Also on the app list, you can try to press and pull down to do a hard refresh.

  • unbeatable Profile Picture
    unbeatable 365 on at
    RE: i getting this message while we login with field service mobile aap

    thanks for the reply but I am still getting this message I have also given the privilege of field service resources

  • Suggested answer
    Nya Profile Picture
    Nya 29,056 on at
    RE: i getting this message while we login with field service mobile aap

    Hi,

    Please click the “MANAGE ROLES” in the following screenshot with System Administrator.

     pastedimage1625820523481v1.png

    And then add the access privilege to the security role of the user you log in. For detailed steps, please refer to:

    Manage access to Power Apps apps by using security roles with Dynamics 365 for Customer Engagement (on-premises) | Microsoft Docs

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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