Hi community,
I'm looking for a way to create a Dynamic Segment stating the following:
I've tried to build it like this (two tries), but there are no members. However, if I 'rebuild' it in Advanced Find I do get the correct results.
Try one
Try two
Advanced Find
Advanced Find Results (Correct)
Hope you can help
Dear Elena,
I've created a support ticket. In the final phase of the segment, I had to select Parent Contact, instead of 'Contact'.
Thanks for your help!
Hi Renee,
that's probably a late reply and hopefully, you have found the answer yourself.
There might be a difference between advanced find results and segment query results if you try to build a segment on a recently added entity - due to a possible delay in data sync (which depends on a size of that entity).
This is because Advanced find is using data stored in Crm – and it is already available. While dynamic segments depend on DataServices to sync all data to be available in Segmentation backend.
If the issue persists, then I'd advise you to create a support ticket, so they can check what is wrong with this query results
Br
Elena
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