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Microsoft Dynamics CRM (Archived)

Are Orders via the CRM online Tablet app available?

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Posted on by 155

Am i correct in assuming that a user cannot place an order via the CRM tablet app?

I seem to be able to create a record for the order, but not add any products to it.

I went online to look for some "how to" guide, couldn't find one, and have seen people talking about how the Tablet app cannot place orders and you should get the Resco application which integrates into any CRM 365 platform.

Is this correct? or am i looking at old/wrong info?

Can i have someone either confirm that order placing is not available in the tablet app, or point me in the right direction for a guide please?

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I have the same question (0)
  • sardar ahmed Profile Picture
    520 on at

    Hi Eturyu,

    Are the products associated with any price list?

    Are you getting any error message or not able to view the products or products subgrid?

    Thanks and Regards

    Sardar Ahmed

  • Eturyu Profile Picture
    155 on at

    Hi,  In browser mode on a PC/Laptop there is no issue. However, when i'm on an ipad or tablet  there just doesn't appear to be the functionality to press the little + button to add an existing product.

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi,

    Is your product entity enabled for mobile capability?

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