Quarantine Orders - Quarantine Location?

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Posted on by SU-22040800-0

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I'm posting a delivery note for a return order, for items that have the disposition codes as 'SCRAP'.. but I am getting the below error.

0827.2017_2D00_07_2D00_04_5F00_1134.png

If I try create a quarantine order manually, I cannot setup a quarantine location (for some reason the system wont allow me) - am I doing something wrong?

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SU-22040800-0 2,459 on at

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RE: Quarantine Orders - Quarantine Location?

Thanks Yohann

I'll run a test with Credit and see what the difference(s) are.

I'll also log a new case surrounding the GL postings.

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Yohann Rolland Axcible 3,111 on at

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RE: Quarantine Orders - Quarantine Location?

About on hand inventory I assume it's OK : the sum of your transaction is 0 so it should be scrapped. Try to run a test with a credit and see the difference.

For the accounting transactions, the same accounts setup in your posting profil are used, but reversed. If you don't know how to analyse this I suggest you to create another case on that.

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SU-22040800-0 2,459 on at

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RE: Quarantine Orders - Quarantine Location?

Sorry - just to elaborate on this as well - Here are the postings from the credit note:

1. Debtors Control (Credit) 350.00
2. Finished Goods / Stock (Debit) 100.00
3. Revenue (Debit) 350.00
4. Cost of Sales (Credit) 100.00

I would expect to see the second line (#2) post the debit of 100.00 to a Scrap account?

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SU-22040800-0 2,459 on at

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RE: Quarantine Orders - Quarantine Location?

Hi Yohann

I checked the transactions (see screen shot below) - not sure if they are correct.

Then - which account in the posting profiles, should I use for the scrap account?

thanks a mil

James

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Yohann Rolland Axcible 3,111 on at

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RE: Quarantine Orders - Quarantine Location?

On the on-hand inventory (physical) you should have 2 transactions like + 10 and - 10 if you use a scrap action. Is that ok ?

On financial view you cannot setup specific account on the disposition code so it will use what you have setup on item groups / posting profiles.

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SU-22040800-0 2,459 on at

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RE: Quarantine Orders - Quarantine Location?

Firstly - thanks for all the responses guys!

@Yohann - I'll double check with the WMS/WAX guys to see if we can disable this.

@Sagar - I set it up as you described, and it the error disappeared! thank you for this. The credit note did not however post the stock the scrap account - it posted it back into stock ? Am I missing something in my setup?

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Sagar Suman 6,411 Super User 2025 Season 2 on at

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RE: Quarantine Orders - Quarantine Location?

Hi James,

It seems the item has location as mandatory dimension and the quarantine order created has no location on it as you have not created any thats why there is nothing coming in drop down.

As per your above screenshot kindly check do you have made locations for the quarantine warehouse and have successfully added them to the warehouse master in default receipt and default issue locations.

You are getting this error as either you have not created any locations for your quarantine warehouse or you have not selected any location in "default receipt location" on quarantine warehouse.

I would suggest you not to uncheck the quarantine management check mark as this item model group would also be controlling the quarantine management for other items in the business and to use quarantine is a business decision and should not be unchecked for an error itself.

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Yohann Rolland Axcible 3,111 on at

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RE: Quarantine Orders - Quarantine Location?

Go to your item model group and disabled the quarantaine management checkbox. (maybe the name is "control management" in Ax 2012).

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SU-22040800-0 2,459 on at

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RE: Quarantine Orders - Quarantine Location?

Hi Yohann

If I don't need to use Quarantine Management, then I would prefer not to.. Is that an option?

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Yohann Rolland Axcible 3,111 on at

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RE: Quarantine Orders - Quarantine Location?

First question, do you want to use the quarantaine management (maybe you don't have the choice), because I can guess the - NGK-00001 is your first quarantaine order created in your company ?

- On your NGK-00001 you can't specify the location for the QUARANTAINE warehouse ?

- try to setup a default location (receipt and issue) on your QUARANTAINE warehouse as you now have one available.

- try to cancel the last step of your return order, and do it again. With a default location setup on your QUARANTAINE warehouse you will not have the issue (I hope).

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