Email signature lands incorrectly in email

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Posted on by HtFranzen

Hi!

We've experienced that when adding an email signature to an email and NOT writing text in the first row of the email, the signature corrupts the response.

This only seems to happen when not writing anything in the first row of the email response.

What happens is the written text gets partially deleted and the signature lands above everything.

I've attached a clip that shows when it does and when it doesn't happen.

[View:/cfs-file/__key/communityserver-discussions-components-files/763/E_2D00_post_5F00_-E_2D00_post_5F00_-SV_5F00_-CRM_5F00_0417000000019-_2D00_-Dynamics-365-_2D00_-Google-Chrome-2021_2D00_06_2D00_14-14_2D00_13_2D00_17.mp4:320:240]

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Lixzh on at

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RE: Email signature lands incorrectly in email

Hi, thanks for your sharing. Could you please create a support ticket to report this issue? Thank you.