web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Service | Customer Service, Contact Center, Fie... Email signature lands ...

Service | Customer Service, Contact Center, Fie...

Suggested Answer

Email signature lands incorrectly in email

(0) Share

Report

Report

Posted on by HtFranzen

45

Hi!

We've experienced that when adding an email signature to an email and NOT writing text in the first row of the email, the signature corrupts the response.

This only seems to happen when not writing anything in the first row of the email response.

What happens is the written text gets partially deleted and the signature lands above everything.

I've attached a clip that shows when it does and when it doesn't happen.

[View:/cfs-file/__key/communityserver-discussions-components-files/763/E_2D00_post_5F00_-E_2D00_post_5F00_-SV_5F00_-CRM_5F00_0417000000019-_2D00_-Dynamics-365-_2D00_-Google-Chrome-2021_2D00_06_2D00_14-14_2D00_13_2D00_17.mp4:320:240]

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (0)

Suggested answer

Lixzh Microsoft Employee on at

Like (0)

Report
Copy link

Link copied!

Hi, thanks for your sharing. Could you please create a support ticket to report this issue? Thank you.

Was this reply helpful? Yes No

Join the conversation

Helpful resources

News and Announcements

The Next Big Bite | Aussie Classics & Starting Small with Clay Wesener | EP04

Check out the Community Spotlight Video Series

Quick Links

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1

Muhammad Shahzad Sh... 54 Most Valuable Professional

#2

#3

AT-28040446-0 13

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans