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Service | Customer Service, Contact Center, Fie...
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UnknownIncomingEmailIntegrationError

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Posted on by 67

Hi Everyone,

Can anyone explain why this exception occurs ">Crm Exception: Message: The requested record matches a specified If-None-Match version., ErrorCode: -2147088246".

I am working on failed emails issue in my project, Basically emails coming in to CRM are not getting created and giving lots of exceptions(3-4) which one of them is above.

Please help me to solve the issue.

What I have done:

I have checked the Mailboxes, Queues, Server-side synchronization permissions, etc, all possible ways which I could check.

I use CRM 2016 Version(9.0.19.8) On-Premise.

Regards,

Rushiraj

I have the same question (0)
  • Community Member Profile Picture
    on at

    Hi Rushiraj,

    You can try to use another browser to test again.

    And i find another thread, which is the same error with you, maybe you can refer it.

    https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/360563/dynamics-crm-365---record-specified-matches-an-if-none-match-version

    if it still appear the same error, you can restart to set mailbox etc.

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

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