Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Dynamics AX 2012 R3 - ...
Microsoft Dynamics AX (Archived)

Dynamics AX 2012 R3 - Accounts payable and Accounts receiveable modules missing from the client

(0) ShareShare
ReportReport
Posted on by Community Member Microsoft Employee

I have installed Dynamics AX 2012 R3 on Windows Server 2012 R2 with SQL Server 2014 64 bit and Sharepoint Server 2013 with SP1. I believe I have gone through all the initialisation lists.

I want to use the service management module to create a service order, but I need to first create a customer and customer group. I believe I need to do this via the Accounts Receivable module, but this does not exist in my client.

I'd really appreciate some help with resolving this as I am new to Dynamics and not able to progress.

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics AX 2012 R3 - Accounts payable and Accounts receiveable modules missing from the client

    Thank you so much for your response, I would never have guessed that! I am not familiar with finance terms on either side of the Atlantic! I actually had a second instance from goERPCloud where I could see the Accounts Receivable module, but it didn't occur to me that I had one set up in English (US) and the other in English (United Kingdom)!

  • Verified answer
    Guy Terry Profile Picture
    Guy Terry 28,621 Super User 2024 Season 2 on at
    RE: Dynamics AX 2012 R3 - Accounts payable and Accounts receiveable modules missing from the client

    'Accounts receivable' is the name of the module in English (United States). If you are using, for example, English (United Kingdom), the module is called 'Sales Ledger'.

    So, you have access to the module you need. You just need to get used to AX documentation using American names, and sometimes these names are different in UK English!

    You can create Customer groups using Sales ledger -> Setup -> Customers -> Customer groups. And you create Customers using Sales ledger -> Common -> Customers -> All customers -> 'New Customer'

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics AX 2012 R3 - Accounts payable and Accounts receiveable modules missing from the client

    Yes I have the Sales Ledger module and also the System Administration module. My user is in the System Administrator role, but it looks like most of the roles I can see under "System Administration ->  Security -> Assign users to role" don't have any users assigned. Is this right (I only have me as a user at the moment)?  I can see every other module other than the ones mentioned however.

  • Guy Terry Profile Picture
    Guy Terry 28,621 Super User 2024 Season 2 on at
    RE: Dynamics AX 2012 R3 - Accounts payable and Accounts receiveable modules missing from the client

    Hi CNeedham

    Do you have the 'System administrator' role? Do you have a module called 'Sales ledger'?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,235 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans