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Customer experience | Sales, Customer Insights,...
Suggested answer

getting blank alert in advanced find page on specific entity selection like Contact in crm 365

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Posted on by 2,667

Hi All,

Getting below alert what could be the issue on click of results button for contact (Individual)entity & on select of record also getting below alert am not able to find anything.

pastedimage1673430541877v1.png

Any idea anyone ?

Thanks,

Jharana

  • Jharana Baliyar Singh Profile Picture
    2,667 on at
    RE: getting blank alert in advanced find page on specific entity selection like Contact in crm 365

    I have tried to check condition like below then above crash report in above screen shared from console gone. But still getting blank alert

    var globalContext = Xrm.Utility.getGlobalContext();

       var url1 = globalContext.getCurrentAppUrl();

       var url2 = globalContext.getClientUrl();

       if (url1 !== url2) {

    return promise // logic where using promise

    }

    Getting below in console

    Max Session timeout settings updated from iframe: https://.crm8.dynamics.com/AdvancedFind/fetchData.aspx?EntityCode=1036&QueryId=%7b00000000-0000-0000-00AA-000010001214%7d&sitemappath=SFA%7cMyWork%7cnav_dashboards&ViewType=1039&pagemode=iframe
    DevTools failed to load source map: Could not load content for https://.crm8.dynamics.com/%7B638091134830000208%7D/WebResources/D:\a\_work\1\s\target\bin\release\ts\..\uglify\MailAppCRMWebResources.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
    DevTools failed to load source map: Could not load content for https://.crm8.dynamics.com/%7B638091134830000208%7D/WebResources/CRM/D:\a\_work\1\s\target\retail\AnyCPU\CrmClientCommon\MinifiedWebResources\ClientUtility.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
    DevTools failed to load source map: Could not load content for https://.crm8.dynamics.com/%7B638091134830000208%7D/WebResources/Marketing/CommandActions/D:\a\1\s\target\retail\AnyCPU\MarketingWebResources\MinifiedWebResources\CommandActions\Marketing_CommandActions.js.map: HTTP error: status code 404,

    DevTools failed to load source map: Could not load content for https://.crm8.dynamics.com/D:\a\_work\1\s\target\retail\AnyCPU\CrmClientCommon\MinifiedWebResources\SIClientUtilityLogger\SIClientUtilityLogger.js.map: HTTP error: status code 500, net::ERR_HTTP_RESPONSE_CODE_FAILURE

    JQMIGRATE: Migrate is installed, version 3.4.0
    VM3348 maxsessionmonitor.js:511 Max Session timeout settings updated from iframe: https://.crm8.dynamics.com/_grid/cmds/dlg_alert_confirm.aspx?origin=&dType=1

    Thanks,

    Jharana

  • Suggested answer
    Amit Katariya007 Profile Picture
    10,407 Super User 2025 Season 1 on at
    RE: getting blank alert in advanced find page on specific entity selection like Contact in crm 365

    can you check for 6th Or 7th row from the image? 

  • Jharana Baliyar Singh Profile Picture
    2,667 on at
    RE: getting blank alert in advanced find page on specific entity selection like Contact in crm 365

    Hi All,

    Thanks for quick response.

    for other entity if i select & click on results then no issue alert is coming only on Individual entity selection & click on results getting blank alert tried to find out the issue from console also but not able to understand.

    some button on subgrid level or form level through web api promise call using on some oob button might be on advanced find promise wont work & in that code theres no condition to check ofr web client/UCI that is causing problem.

    pastedimage1673505042569v1.png

    Thanks,

    Jharana

  • Suggested answer
    Naveen Ganeshe Profile Picture
    3,393 User Group Leader on at
    RE: getting blank alert in advanced find page on specific entity selection like Contact in crm 365

    Hi Jharana,

    Please check the error in the console if you find anything there. Also, Is there any script that is running on the selection of the records?

    There are a few potential issues that could be causing you the issue

    1. Incorrect Syntax: The syntax of your JavaScript code may be incorrect. This could be caused by a typo, a missing semicolon, or a missing bracket.

    2. Incorrect Context: The code that is responsible for displaying the alert may be expecting to be executed in a certain context. For example, if the code uses a variable that is only available within a specific function, then trying to execute the code outside of that function will result in an error.

    3. Missing Dependencies: The code responsible for displaying the alert may depend on other JavaScript libraries that are not loaded on the page. Make sure that any required libraries are properly included in your code.

  • Suggested answer
    Amit Katariya007 Profile Picture
    10,407 Super User 2025 Season 1 on at
    RE: getting blank alert in advanced find page on specific entity selection like Contact in crm 365

    Does same issue is happening with records having Full Name?

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