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Is there anything on why all our Batches in Payables are going directly to Batch Recovery. We process the Batch Recovery and that resolves the issue as it relates to that particular batch but this is not normal process. We are not experiencing the same type of batches posting in the financial module. Any assistance and input will be greatly appreciated.
Hey Cynthia,
I would suggest you print the Edit List of the batch and see if there are any errors? If errors, correct these and see if it posts.
Are these Recurring Batches that are having the problem? If yes, once a Recurring Batch has a problem, we considered it damaged and need to recreate it. If recurring, can you try recreating the batch to see if you have the same issue?
Next, if you are using third parties, customizations or customized windows, Removing these and testing without them would be a step as well.
When these go to recovery, is it by chance when a report is printing? If so, your Dictionaries could be the problem and you could try Synchronizing these to see if that corrects the issue.
learn.microsoft.com/.../reports-dictionary-must-be-upgraded
I hope this helps!
Thank you!
Brandon | Microsoft Support Engineer.
More information. We are experiencing issues with the batches that are processed that utilized the workflow (receiving trx Entry batches). However the batches that are being created using the payable trx entry and compute check batches are the ones that go directly to 'batch' recovery and loop back into that status after recovery.
This is what is happening in my case; the batch loops back to Batch Recovery.
We are using Workflow to approve requisitions trx prior to the batch being created .
The batch recovery window is located in the menu options: Microsoft Dynamics > Tools > Routines > Batch Recover.
...
1. Batch Recovery Window
i) Push the batch through the posting.
ii) Return the batch to the unposted state.
iii) Loop in the batch recovery window. MyGeorgiaSouthern
Hi Joseph, I have same problem too, but I am posted the Manual payment and payment batch. they all went to Financial module directly. Do you know what is the issue? in the past it will hit GL directly instead of we need to go financial module and post one by one.
Hi Cynthia-
Are you using workflow on AP transactions or AP batches?
Joe
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