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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / SSRS reports to show S...
Service | Customer Service, Contact Center, Fie...
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SSRS reports to show SLA %

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Posted on by CU05010521-0
Hi,
 
I need to create a report to capture the cases resolved within SLA and after SLA. Can I have any suggestions on how to do this ?
 
 
  • Suggested answer
    Komi Siabi Profile Picture
    Komi Siabi 12,772 Most Valuable Professional on at
    SSRS reports to show SLA %
    Hello , 
     
    You can create your report using a Query or using Data provider class. There are articles online. 
     
     

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