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Customer experience | Sales, Customer Insights,...
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Get parent Account name from a contact

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Posted on by 251

hello everyone,

i try to get the  parent Account  from a Contact in the Phone call entity (call to). 

this is my code  the problem that i dont know how i can come back the result . i need the (parentcustomerid_value_formatted us return)

var req = new XMLHttpRequest();
req.open("GET", Xrm.Page.context.getClientUrl()   "/api/data/v9.1/contacts(b3859a95-1a0a-ea11-a811-000d3ab200b5)?$select=_parentcustomerid_value", true);
req.setRequestHeader("OData-MaxVersion", "4.0");
req.setRequestHeader("OData-Version", "4.0");
req.setRequestHeader("Accept", "application/json");
req.setRequestHeader("Content-Type", "application/json; charset=utf-8");
req.setRequestHeader("Prefer", "odata.include-annotations=\"*\"");
req.onreadystatechange = function () {
if (this.readyState === 4) {
req.onreadystatechange = null;
if (this.status === 200) {
var result = JSON.parse(this.response);

var _parentcustomerid_value = result["_parentcustomerid_value"];
var _parentcustomerid_value_formatted = result["_parentcustomerid_value@OData.Community.Display.V1.FormattedValue"];
var _parentcustomerid_value_lookuplogicalname = result["_parentcustomerid_value@Microsoft.Dynamics.CRM.lookuplogicalname"];
return _parentcustomerid_value_formatted;
} else {
Xrm.Utility.alertDialog(this.statusText);
}
}
};
req.send();

I have the same question (0)
  • a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello,

    According to your code you use async call but use return trying to return the name of account. It doesn't work that way because call is executed in async way and function leaves execution before your retrurn statement is called.

    Can you please provide your full code because current version doesn't look complete.

  • Verified answer
    LeoAlt Profile Picture
    16,331 Moderator on at

    Hi partner,

    Since you want to get the parent account in Dynamics 365, I suggest to use "Xrm.WebApi.retrieveRecord" to get the value in a eaiser way.

    function GetParentAccount(executionContext) {
        var formContext = executionContext.getFormContext();

        //get if the contact allows to have a phone call.
        Xrm.WebApi.retrieveRecord("contact""91af308b-a11b-ea11-a828-000d3a579c9f","?$select=_parentcustomerid_value").then(
            function success(result) {
                var result = JSON.parse(this.response);

                var _parentcustomerid_value = result["_parentcustomerid_value"];
                var _parentcustomerid_value_formatted = result["_parentcustomerid_value@OData.Community.Display.V1.FormattedValue"];
                var _parentcustomerid_value_lookuplogicalname = result["_parentcustomerid_value@Microsoft.Dynamics.CRM.lookuplogicalname"];

            },
            function error(error) {
                Xrm.Navigation.openAlertDialog({ text: error.message });
            }
        );


    }

    pastedimage1576548328902v1.png

    The result is allready in json format, and you just need to get each value you need to set them to fields or other containers.

    Best Regards,

    Leo

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