Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Suggested answer

Contacts in D365 marketing customer journey prosessing step

(0) ShareShare
ReportReport
Posted on by 17

How I can see what contacts are in D365 marketing customer journey prosessing step?

pastedimage1684215360651v1.png

Is there possible to create segment from these contacts?

  • University Profile Picture
    University 17 on at
    Contacts in D365 marketing customer journey prosessing step
    Hi,
     
    Would you have some examples that would help me understand how to see contacts through the functions you suggested?
     
    We are using also PowerBI report, can I some how have same data from there?
  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    RE: Contacts in D365 marketing customer journey prosessing step

    Hi Partner,

    Of course, you can do it.

    https://learn.microsoft.com/en-us/dynamics365/marketing/generate-segment-from-journey 

    After going live with a customer journey, you'll be able to monitor the progress of contacts through the journey pipeline.

    You can use many of these results to automatically generate behavioral segments that find all contacts that are being counted by a given result.

    --Generate segments based on customer journey tiles

    pastedimage1684316095353v1.png

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Announcing Forum Attachment Improvements!

We're excited to announce that attachments for replies in forums and improved…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,965 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 230,817 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans