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Customer experience | Sales, Customer Insights,...
Suggested Answer

Contacts in D365 marketing customer journey prosessing step

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Posted on by 17

How I can see what contacts are in D365 marketing customer journey prosessing step?

pastedimage1684215360651v1.png

Is there possible to create segment from these contacts?

I have the same question (0)
  • Suggested answer
    Leah Ju Profile Picture
    Microsoft Employee on at

    Hi Partner,

    Of course, you can do it.

    https://learn.microsoft.com/en-us/dynamics365/marketing/generate-segment-from-journey 

    After going live with a customer journey, you'll be able to monitor the progress of contacts through the journey pipeline.

    You can use many of these results to automatically generate behavioral segments that find all contacts that are being counted by a given result.

    --Generate segments based on customer journey tiles

    pastedimage1684316095353v1.png

  • University Profile Picture
    17 on at
    Hi,
     
    Would you have some examples that would help me understand how to see contacts through the functions you suggested?
     
    We are using also PowerBI report, can I some how have same data from there?

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