Window.Open function in JS opening a new IE window outside USD instead of firing event inside USD

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Posted on by Faran Saleem

295

Dear All,

I am trying to use window.open to fire an event inside USD using JavaScript as below,

if(window.IsUSD==true)
{

window.open("event/


}


But it opens, a new IE window outside USD with my URL that I am passing inside window.open and it does not fire any event inside USD.

In different PCs it is working fine, the issue is appearing in only one PC. No event or action is getting trigerred using Window.Open from Javascript inside USD.


I have never faced this strange issue before. What could be the possible root cause and how can it be fixed?

I am using USD 4.1 and CRM v8.2

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Luis Nogueira on at

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Hi Saleem,

Can you please confirm on the affected machine if the Protected Mode for Intranet is enabled or the dynamics URL's are added to the Trusted Sites zone ?

More info : docs.microsoft.com/.../ie-process-mode-gives-httpevent-popup

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Pankaj Gogoi 3,177 on at

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I would suggest you use the Xrm.Navigation methods

https://docs.microsoft.com/en-us/powerapps/developer/model-driven-apps/clientapi/reference/xrm-navigation

Also, please see if you have a global session for the entity in USD.

Hope this helps

Best Regards

PG

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Faran Saleem 295 on at

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Hi Pankaj,

Thanks for your reply.

I do not get, are you suggesting to use Xrm.Navigation instead of window.open? Can you give me an example of how can I use it inside USD? (Please note that I am using CRM v8.2)

I do not understand your second point also. Can you please elaborate?

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Faran Saleem 295 on at

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Hi Luis,

Thanks for the reply.

I see that for intranet Protected mode is not enabled, however for internet it is.

Also, by dynamic URLs you means the URLs I am passing in window.open? If yes, then no they are not included.

Should I follow both these steps or should only either one of above option would do the job for me?

Can you please suggest.

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Faran Saleem 295 on at

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Thank you Luis. Enabling the protected mode did solve my problem.

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