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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Unable to post expense...
Microsoft Dynamics AX (Archived)

Unable to post expense journal AX 2012 R3

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Posted on by Ravi Kiran Valluri 45

hi Everyone,

I am trying to post expense journal (once it is approved in the workflow), but getting the error "voucher not specified" and "Posting has been cancelled"

I am trying to post from (Travel & Expense > Common > Expense reports > Approved expense reports".

Please note that

1) Until couple of days ago journals were getting posted without any issue. Issue is recently observed and no deployment happened in PROD

2) I have tried to compare data between sucessfull and unsuccessful expenses in the tables TrvExpTable and TrvExpTrans table , but could not find anything useful

3)  Number Sequence is Valid and i could see number sequence is properly generated each time when i try to post this (i can see the sequence incrementing)

*This post is locked for comments

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Unable to post expense journal AX 2012 R3

    Hi, in this case I would suggest that you either try to get some help from a developer or ask the MS support for some help. Best regards, Ludwig

  • Ravi Kiran Valluri Profile Picture
    Ravi Kiran Valluri 45 on at
    RE: Unable to post expense journal AX 2012 R3

    Hi Ludwig,

    Unfortunately there is no change in Workflow. I have validated it against the Pre-prod and everything seems good.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Unable to post expense journal AX 2012 R3

    Hi,

    Can you  compare the setups that have been made in the test and live system? There must be an error. When it comes to expenses people often use workflows and sometimes they are not correctly running. This is one of the things I would start comparing.

    Best regards

    Ludwig

  • Ravi Kiran Valluri Profile Picture
    Ravi Kiran Valluri 45 on at
    RE: Unable to post expense journal AX 2012 R3

    Hi Ludwig,

    None of the users able to post. I have verified it in Pre-Prod environment and able to post it. The only difference I know is that data is not latest in this case.

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Unable to post expense journal AX 2012 R3

    Hi,

    You mentioned that no deployment happened . Are you aware of any other change that might have been made? Probably somebody changed parameters, journal settings, etc. ?

    Can you still post expense reports in your demo test environment that is copied from the live environment?

    Is it only your user that cannot post?

    Best regards

    Ludwig

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