Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Account to NAV Custome...
Microsoft Dynamics NAV (Archived)

Account to NAV Customer Card - simple integration

(0) ShareShare
ReportReport
Posted on by Crimson Matt 360

Hello,

I am struggling to setup a very simple integration. All I need is the Accounts from CRM to sync through into NAV. I have activated the Map and can see it syncing every 45 seconds, but each time I see '0 written, 0 failed to write. The log doesn't contain any information at all. There are not any errors on any of the field mappings and I don't have any filters in place. 

I have tested the Adapter Settings for both NAV and CRM and they are fine. In NAV, I have performed the necessary steps to Enable the Connector for my NAV company.

I have followed all of the steps in:

http://msdn.microsoft.com/en-us/library/gg481835(v=nav.70).aspx

Can anybody help?

Thanks,

Matt

*This post is locked for comments

  • Fritz Camille Profile Picture
    Fritz Camille 580 on at
    RE: Account to NAV Customer Card - simple integration

    Did you submit your Account in CRM?

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Account to NAV Customer Card - simple integration

    I want to map CRM Accounts to NAV Customer, But facing one issue.

    Add/Delete Customers must have a value in User Setup: User ID=EBARA\CRMNAVCONNECTOR. It cannot be zero or empty.

    Can any one help me please. It is working fine from Nav Customer to CRM account, but issue when sync CRM Accounts to NAV Customer.

  • Verified answer
    Crimson Matt Profile Picture
    Crimson Matt 360 on at
    RE: Account to NAV Customer Card - simple integration

    Thank you. I had found the solution a few weeks ago and it did indeed involve adding the Address 1 and Address 2 Integration ID fields to the Account form in CRM along with Integration Key and Ready for Integration fields. Currency and Account Number fields was also added to the Account form.

  • Fritz Camille Profile Picture
    Fritz Camille 580 on at
    RE: Account to NAV Customer Card - simple integration

    Hi,

    1.Before you integrate, make sure that you have done the submit for each account. You can do this through the workflow that comes with the connector.

    2.If the "Integration ID" field and the "Ready for Integration" field are not visible on your Account form, make sure that you add them to the form. You can make them read only, so no one can accidently change them.

  • Crimson Matt Profile Picture
    Crimson Matt 360 on at
    RE: Account to NAV Customer Card - simple integration

    I have installed this, having uninstalled the previous version. But it's still not working. I don't even get the option to connect to CRM 2013 or 2015 even though this connector is for those versions. It only has 2011 version. I have checked the version number and it's 3.4.304.1.

  • Suggested answer
    keoma Profile Picture
    keoma 32,675 on at
    RE: Account to NAV Customer Card - simple integration

    try to use the newest dynamics connector v3 cu4, just released.

    before installing, be aware to do a complete uninstall/remove.

    for download follow: moxie4nav.wordpress.com/.../dynamics-connector-for-nav-vs-3-4-is-released

  • keoma Profile Picture
    keoma 32,675 on at
    RE: Account to NAV Customer Card - simple integration

    i searched for the mentioned error "InternalError: 0x80041F08". it resulted in errors in connection to the antivirus tool sophos.

  • Crimson Matt Profile Picture
    Crimson Matt 360 on at
    RE: Account to NAV Customer Card - simple integration

    We don't use Account Numbers in CRM. The IntegrationID field is mapped to:

    =If(IsEntityReferenceKey(Dynamics Integration Key), GetEntityReferenceKeyIdAsString(Dynamics Integration Key), Upper(Account ID))

    I have just posted the issue in the CRM forum too.

  • Suggested answer
    keoma Profile Picture
    keoma 32,675 on at
    RE: Account to NAV Customer Card - simple integration

    did you set the integration key to the no. field?

    follow community.dynamics.com/.../157480.aspx

    did you post your question also in the crm forum? there are a couple of threads about connector topics.

  • Crimson Matt Profile Picture
    Crimson Matt 360 on at
    RE: Account to NAV Customer Card - simple integration

    I don't know how to turn off https on CRM side. Not sure that's possible and besides, I want to use https anyway.

    However, I've also allowed three http outbound connections in the Firewall relating to BranchCache and the errors I was seeing before are no longer appearing.

    I have just one error now (which was also there previously).

    Map: Account to NAV Customer Card

    Source Item Key:

    Date: 12/3/2014 9:40:21 AM

    Severity: Error

    Text: InternalError: 0x80041F08

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,235 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans