Hi,
I would like to change in the MS Dynamics Customer Service - incident-menu in the interactive form the section and show a text that someone can read.
It should be like a help text. How can I display this? So far I can only make fields where someone can enter data but I cant insert any text field where I give a long explanation about a field.
Is it also possible to change the color of this text?
Also, I would like to show in the COMPANIES register of MS Dynamics Customer Service in the form a possibility that the street1, zip code1, town1 and company name are shown altogether in one field, where you can copy all the data at once.
Like a summary. So for example not like this:
Company Name: X Ltd
Street 1: 222, N W 23rd Street
Zip 1: 10247
Town 1: Berlin
Country 1: Germany
I want it like this combined, if possible with a button to copy it at once so you only need to paste it in an email:
X Ltd
222, N W 23rd Street
10247 Berlin
Germany
Thank you in advance for your help.
