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Customer experience | Sales, Customer Insights,...
Suggested answer

Customer account field does not show up as an option for Quote form

Posted on by 115

I created a custom field ("sdm_tax_code") for the Accounts entity and would like it to show up as a prefilled field on my Quotes form (and also on my printed quote). But, when I modify my quote form, my custom account field does not show up as an option for dragging into my quote form. Is there something I need to do to be able to have this field display in my quote form? Thanks

  • Suggested answer
    Timothy Bohte Profile Picture
    Timothy Bohte 2 on at
    RE: Customer account field does not show up as an option for Quote form

    Alternatively you could create a calculated field on Quote, that gets the value from the Account field and add this field to the Quote form. This will be easier for the printed quote as well.

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,964 Super User 2024 Season 1 on at
    RE: Customer account field does not show up as an option for Quote form

    Hi,

    I created new custom field country in Account entity.

    CR22.PNG

    Now created new Quick View form in Account Entity

    CR23.PNG

    added Custom field Country from Account

    CR24.PNG

    Now I added Quick view to Employee Entity for your case it will be Order Entity

    CR25.PNG

    Once published, I go to employee form and select Account lookup field, I could see Account Entity custom fields Country on Employee form.

    CR26.PNG

    Hope this helps!

    Please mark my answer verified if this is helpful!

    Regards,

    Bipin Kumar

    Follow my Blog: xrmdynamicscrm.wordpress.com/

  • RicksterBC44 Profile Picture
    RicksterBC44 115 on at
    RE: Customer account field does not show up as an option for Quote form

    Thanks Bipin,

    I tried this method but the custom field from the Accounts entity that I want to show is not available for the Quick View form I tried to create. Not sure why. I am trying to get an answer now from Dynamics support.

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,964 Super User 2024 Season 1 on at
    RE: Customer account field does not show up as an option for Quote form

    Hi,

    You would need to add Quick View Form on your quote form to show fields from related entity.

    docs.microsoft.com/.../create-edit-quick-view-forms

    Please mark my answer verified if this is helpful!

    Regards,

    Bipin Kumar

    Follow my Blog: xrmdynamicscrm.wordpress.com/

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