web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Prepayment invoice rev...
Microsoft Dynamics AX (Archived)

Prepayment invoice reversal

(0) ShareShare
ReportReport
Posted on by imran ul haq 4,017

Hi All,

I created a PO and posted a PO prepayment invoice of 100%, later on due to some reason vendor revised the prepayment amount, so i order to reverse the prepayment invoice i canceled the PO which automatically reverse the invoice transaction and after that i open the same PO by updating the qty and the unit price. The prepayment transaction get reverse (Transaction entry ) if i will check on the vendor form (transaction), but when i will check on the PO invoices there is no extra line which show the reversal or even on the existing voucher there are no extra line which show the voucher is reversed.

Can you please suggest me why it is so or may be there will be some setup or parameters

Thanks in advance.

*This post is locked for comments

I have the same question (0)
  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Imran Ul Haq,

    Can you provide in more details the steps you took to 'cancel' to PO and the prepayment invoice possibly supported by some screenshots just to ensure that I can understand everything correctly what you did.

    Many thanks,

    Ludwig

  • imran ul haq Profile Picture
    imran ul haq 4,017 on at

    Hi Ludwig,

    I created the PO and attached the prepayment to it and invoice the prepayment, so got the below voucher entry:

    vou.jpg

    Now when i want to reverse the prepayment, i simply select the Purchase order and cancel by select the "cancel" button available on the purchase tools bar, and system pop up a message window saying something like "purchase order is cancel and reverse the invoice attached to it." Now when i check on the vendor transactions from the vendor master form, there i found two line one with the credit figure which is the actual prepayment invoice entry and another for the debit figure which is the entry for the reverse.But when i go to purchase order invoice tab and check on the invoice, there i just found the same one line, no line for the reversal entry and also when i open the voucher there also i didn't found any entry, shows the same voucher.(as above screenshot).

    Please let me know if you want some other details.

  • imran ul haq Profile Picture
    imran ul haq 4,017 on at

    Hi

    Can you please suggest.

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Imran,

    Sorry for the late response.

    I do not understand how you could select the cancel button once you have invoiced the purchase order.

    Maybe I missed a step, what I got is that

    (a) you created the prepayment invoice

    (b) paid the invoice

    (c) posted the packing slip

    (d) posted the PO invoice by applying the prepayment

    Is that right or have I overlooked/missed something?

    Best regards,

    Ludwig

  • imran ul haq Profile Picture
    imran ul haq 4,017 on at

    Hi Ludwig,

    we only invoiced the prepayment no other transaction (no receiving, no PO invoice), then cancel the PO which reversed the prepayment invoice automatically.

  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Imran,

    Finally, I was able to replicate the issue on my local demo machine.

    The question is whether this is a feature that works as expected or if it is a bug :-)

    On the one hand side everything seems to work as expected because the reversal transaction has the same invoice number assigned as the original prepayment invoice recorded. The invoice journal therefore only shows the original one but not the storno.

    On the other hand side accountants might expect to see both transaction vouchers in the invoice journal form.

    Well, I would say that you can try to contact with the MS support and see if they accept this as bug that will be fixed by them. If not, you would have to do it yourself if you cannot work in the way the Standard AX currently does.

    Best regards,

    Ludwig

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Imran,

    Is there anything left open here or can we get this one verified & closed?

    Best regards,

    Ludwig

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Imran,

    Is there anything left open here or can we get this one verified & closed?

    Best regards,

    Ludwig

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

#1
Martin Dráb Profile Picture

Martin Dráb 4 Most Valuable Professional

#1
Priya_K Profile Picture

Priya_K 4

#3
MyDynamicsNAV Profile Picture

MyDynamicsNAV 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans