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Customer experience | Sales, Customer Insights,...
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Customer journey to customer journey segmentation workflow

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Posted on by 45

Hello!

I have two customer journey of 5 emails each. After completion of the first journey I want to send them into the second journey. How can I do this in Dynamics? With segments? Or is there another way.

Thank you for your help!

I have the same question (0)
  • Verified answer
    Nya Profile Picture
    29,060 on at

    Hi,

    Creating a segment is a wise choice. And I noticed that you have created another posting seeking ways to create such a segment.

    I have provided a suggested answer, please take a look at the answer in that posting.

    (+) Customer Journey Completion Segment - Dynamics 365 Marketing Forum Community Forum

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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