Customer journey to customer journey segmentation workflow

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Posted on by californiamatt

Hello!

I have two customer journey of 5 emails each. After completion of the first journey I want to send them into the second journey. How can I do this in Dynamics? With segments? Or is there another way.

Thank you for your help!

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Nya 29,056 on at

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RE: Customer journey to customer journey segmentation workflow

Hi,

Creating a segment is a wise choice. And I noticed that you have created another posting seeking ways to create such a segment.

I have provided a suggested answer, please take a look at the answer in that posting.

(+) Customer Journey Completion Segment - Dynamics 365 Marketing Forum Community Forum

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Nya