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Customer experience | Sales, Customer Insights,...
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No Dynamic Image Source due to missing Assist edit button

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Hello, as described in the Microsoft Docs (https://docs.microsoft.com/en-us/dynamics365/marketing/dynamic-email-content#use-dynamic-values-to-choose-an-image-source-or-link) I tried to create a marketing email with a dynamic image.

Unfortunately the Assist edit button in the Image Source field is missing.

This is what the documentation on the above link says:

"You can use a dynamic expression to define the source URL for image elements. To do so, select the image element, go to its Properties panel and then select the Assist edit button pastedimage1603310651441v1.png next to the Source field to place dynamic text as part of the URL. You'll typically mix this with static text to assemble a complete URL. For example, you could include the recipient's contact ID or company name to select an image that is relevant for each individual recipient."

Here you can see that in the Image source field there is no Assist edit button:

pastedimage1603311066140v3.png

What am I doing wrong?

Thank you.

  • Verified answer
    cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: No Dynamic Image Source due to missing Assist edit button

    Hi Hacer,

    I can confirm that the assist edit was available in previous version.

    https://docs.microsoft.com/en-us/dynamics365/marketing/create-marketing-email

    9. You should usually include at least one visible image in your design because this will invite recipients to load images, which is required for Dynamics 365 Marketing to log the message-open event. Drag an Image element from the Toolbox onto the canvas. This time, when you drop the element, you'll see an image placeholder and the Properties tab, which shows configuration settings for the selected element.

    pastedimage1603329907242v1.png

    However, somehow it is removed, I checked two different instances and the result is same as what your encountered.

    I have reported it to GitHub page of the documentation, let's wait for their reply.

    https://github.com/MicrosoftDocs/dynamics-365-customer-engagement/issues/2041

    Regards,

    Clofly

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