
Hi everyone,
We noticed differences between the customer aging report and the customer balance report for one of our customers.
I checked the open transactions report for the customer and the total amount matches the customer aging report.
When I generated the customer account statement, I noticed the difference comes from one transaction - project credit note which has been settled, but still has some remaining balance...?
When I took a look at the settlement history of this transactions, I can see the difference derived from foreign currency revaluation.
Is there something to be done to resolve this?
The transaction is actually closed, however it still shows some balance in the customer balance report.
Regards,
Teodora
correct me if I was wrong. Is that reporting currency amount? if so, have you tried reporting adjustment journal under GL >>> Journal entries >>> reporting currency adjustment journals