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Finance | Project Operations, Human Resources, ...
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Difference between customer aging report and customer balance list

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Posted on by

Hi everyone, 

We noticed differences between the customer aging report and the customer balance report for one of our customers.

I checked the open transactions report for the customer and the total amount matches the customer aging report.

When I generated the customer account statement, I noticed the difference comes from one transaction - project credit note which has been settled, but still has some remaining balance...?

pastedimage1645108707185v1.png

pastedimage1645108744697v2.png

When I took a look at the settlement history of this transactions, I can see the difference derived from foreign currency revaluation.

pastedimage1645110379046v1.png

Is there something to be done to resolve this?

The transaction is actually closed, however it still shows some balance in the customer balance report.

Regards, 

Teodora

I have the same question (0)
  • Ding Li Profile Picture
    480 on at

    correct me if I was wrong. Is that reporting currency amount? if so, have you tried reporting adjustment journal under GL >>> Journal entries >>> reporting currency adjustment journals

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