Unable to view Requests to Approve

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Hi,

I have already set up an approval workflow for Purchase Order, where I set it as PO must be sent for approval.

I get a notification saying "An Approval Request has been sent". However, under the Requests to Approve window, I am unable to view any documents to approve (refer to screenshot below).

May I know why is it such? Thank you for your kind attention.

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Mohana Yadav 61,001 Super User 2025 Season 2 on at

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I guess you are checking by logging in as Approver user and not with same user who sent to approval

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Suresh Kulla 50,243 Super User 2025 Season 2 on at

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Are you setup as Approver ID for the user who sent the request ? Have you enabled any notifications and do you see any notifications ?

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Binesh 7,885 on at

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Hello Sree,

Make these setup first [If not setup]

1. Users
2. Approval User Setup (In that also Notification Setup)
3. Setup your workflow
4. Setup job Queue.
5. Testing

For reference, visit bellow link

Vendor Approval Workflows added in NAV 2017

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Amol Salvi 18,698 on at

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Check the approval setup as well as check whether you have not set yourself as approver

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Yogesh Kulkarni_ 1,762 on at

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Sree,

In NAV, if Approver is the Requester then the Document gets approved automatically.

Please check once whether document is been approved or pending for approval.

If pending for approval then to which user the request is pending.

-Yogesh Kulkarni

Please verify, if you find answer helpful.

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Community Member on at

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Hi everyone,

thank you for helping. Managed to solve the error.

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Binesh 7,885 on at

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Hello,

If you solved then close this thread by verifying, so other members not going to open.

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Mohana Yadav 61,001 Super User 2025 Season 2 on at

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can you share the solution please.. it could help someone in future.

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Maneesha 5,891 on at

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login from your "Approver User ID" and Check

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